You have 5 days from delivery to request a return or exchange. To be eligible, items must be unused, sealed, and in original packaging with the invoice ready for pickup.
We accept returns only if the product is:
Damaged or tampered with at delivery.
Expired or incorrect.
Not sealed properly.
Email Support@aditatva.com or call +91-9667402005. For delivery discrepancies, please reach out within 48 hours.
Pickup: Once accepted, we will schedule a pickup from your delivery address.
Exchange: New products are delivered within 3-5 days post-pickup.
Refunds: After inspection, approved refunds are processed to your original payment method within 5-7 days.
By Customer: Allowed only before the order has been shipped for a full refund.
By Aditatva: We reserve the right to cancel orders due to stock unavailability, pricing errors, or verification issues.
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